Achieve Wellbeing Therapy – Privacy Policy

Introduction

Achieve Wellbeing Therapy (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website achievewellbeingtherapy.co.uk, and outlines your privacy rights and how the law protects you.

Information We Collect

We may collect and process the following data about you:

1. Personal Information:

   • Name
   • Email address
   • Telephone number
   • Any other information you provide through contact forms

2. Technical Data:

   • Internet Protocol (IP) address
   • Browser type and version
   • Time zone setting and location
   • Browser plug-in types and versions
   • Operating system and platform
   • Other technology on the devices you use to access this website

3. Usage Data:

   • Information about how you use our website, products, and services

How We Use Your Information

We use the information we collect in the following ways:

1. To Provide and Improve Our Services:

   • To respond to your inquiries and provide the services you request
   • To improve our website, products, and services

2. To Communicate with You:

   • To send you updates and important information regarding our services
   • To respond to your inquiries and requests

3. To Ensure Security:

   • To protect our website and services and ensure the security of our users

Legal Basis for Processing Your Information

We process your personal data on the following legal bases:

• Consent: Where you have given clear consent for us to process your personal data for a specific purpose.
• Contract: Where processing is necessary for the performance of a contract with you.
• Legal Obligation: Where processing is necessary for compliance with a legal obligation.
• Legitimate Interests: Where processing is necessary for our legitimate interests or the legitimate interests of a third party.

Sharing Your Information

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.

Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Your Data Protection Rights

Under data protection laws, you have rights including:

• Your right of access – You have the right to ask us for copies of your personal information.
• Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
• Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
• Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
• Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.
• Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our provided contact details.